UPS Customer Center

UPS Customer Center

Located in Fort Wayne, this shipping and mailing service stands out for its exceptional customer care and streamlined processes. Known for its reliability, clients appreciate the knowledgeable staff who are always ready to assist with a variety of shipping needs, from domestic parcels to international freight.

What sets this service apart is its commitment to efficiency and convenience, ensuring that customers can easily navigate their shipping options. Whether it's packing supplies or expert advice, this center provides a comprehensive solution for both personal and business shipping requirements.

With a reputation for timely deliveries and a focus on customer satisfaction, this location has become a trusted resource for the community, making shipping an effortless experience.

• 2727 Independence Dr, Fort Wayne, IN 46808, United States
• (888) 742-5877

Latest Feedback

"I recently used this service for sending a package to my sister across the country, and I couldn't be happier. The staff was incredibly helpful, guiding me through the best options and even providing packing materials. The package arrived on time, and I felt confident throughout the process. Highly recommend!"

"I've been utilizing this shipping service for my small business, and it's been a game-changer. The team is always friendly and efficient, helping me find the best rates for my shipments. Plus, I love that they offer tracking options, which gives me peace of mind. Great service all around!"

"As someone who frequently ships gifts to family, I can say this place has made my life so much easier. The convenient location and the knowledgeable staff really make a difference. I appreciate how they take the time to ensure everything is packed securely. I will definitely keep coming back for all my shipping needs!"

Customer Reviews

What People Say

Erik Cloudwalker

★★★★★

August 3, 2025

I had a fantastic experience at this shipping center last week! I needed to send a package internationally, and I was a bit overwhelmed with the process. The staff there were incredibly knowledgeable and patient. They walked me through the different shipping options, explained the customs forms, and even helped me box up my item correctly. The facility was clean and well-organized, making it easy to find what I needed. I was really impressed by how quickly they processed my shipment. It arrived at its destination in record time! The only small issue I had was finding parking; it was a bit tight during peak hours. However, the service I received made it worth it. Highly recommend this place for anyone in need of shipping services— they truly go above and beyond to help customers like me!

👍 7 👎 1

Finnegan Southgate

★★★★★

June 19, 2024

Every time I visit this shipping location, I'm reminded of how efficient and friendly the staff are! I dropped off a few packages last weekend, and the process couldn't have been smoother. The representative who assisted me was upbeat and efficient, making sure I had everything filled out correctly and letting me know about the best shipping rates available. I also appreciated the fact that they offer tracking options. The only thing I would suggest is maybe having a few more self-service kiosks, as I had to wait briefly when I arrived. But all in all, this is a reliable spot for mailing needs, and I always leave feeling satisfied. I will definitely keep coming back!

👍 1 👎 0