Verizon

Verizon

Located in Knoxville, this cell phone store stands out for its exceptional customer service and knowledgeable staff. Customers can expect a welcoming atmosphere where they can explore the latest devices and accessories.

The store prides itself on providing personalized solutions to meet individual needs, whether it's choosing a new smartphone, setting up a plan, or troubleshooting issues. With flexible hours throughout the week, including weekends, this location makes it convenient for anyone to stop by and receive expert assistance.

Offering a wide range of devices and competitive plans, this store is dedicated to helping customers stay connected while ensuring they receive the best value for their money. From the moment customers step through the door, they are met with a commitment to quality service that keeps them coming back.

• 2430 Callahan Dr, Knoxville, TN 37912, United States
• in Verizon Business Services
• (865) 466-6257

Latest Feedback

"I visited this store to upgrade my old phone, and the staff were incredibly helpful. They walked me through all my options and helped me choose a device that really fit my needs. I appreciated their patience and willingness to answer all my questions. The atmosphere was friendly, and I left feeling confident about my purchase!"

"What a great experience! I stopped in to get a new case for my phone and ended up getting fantastic advice on a plan that worked better for my usage. The staff really took the time to understand what I needed, and I felt valued as a customer. Highly recommend this place for anyone looking for a reliable phone store!"

"I had an issue with my phone battery and decided to visit this store for help. The technician on duty was knowledgeable and diagnosed the issue quickly. They had me in and out in no time! It was refreshing to find a place that values customer satisfaction as much as they do. I’ll definitely be back for my future phone needs!"

Customer Reviews

What People Say

Harper Howard

★★★★★

January 13, 2025

I had such a great experience at the cell phone store last weekend! From the moment I walked in, I was greeted by a friendly staff member who was eager to help. I was looking to upgrade my phone and had a ton of questions about the different models and plans. The salesperson took the time to explain everything thoroughly, ensuring I understood the differences between each option. I ended up going with a sleek new smartphone, and they even helped me transfer all my data from my old device, which saved me a ton of time and effort. What impressed me most was how patient they were with me. I tend to be indecisive, but they didn’t rush me at all. They also offered me some really useful tips on how to get the most out of my new phone, like setting up my favorite apps and optimizing battery life. The only minor hiccup was that the store was a bit crowded, so I had to wait a few extra minutes before someone could assist me. But honestly, the service was worth the wait! I'll definitely be returning for any future phone needs, and I highly recommend this store to anyone looking for a new device or plan. They really made the experience enjoyable and stress-free!

👍 3 👎 1

Dakota White

★★★★★

May 11, 2024

I recently visited this store to get a new phone, and I was pleasantly surprised by the level of customer service I received. The staff was incredibly helpful and knowledgeable, answering all my questions about the latest models and plans. I walked out with a fantastic new phone and a plan that fits my needs perfectly. The only downside was that they didn’t have the color I wanted in stock, but the employee offered to order it for me. Overall, I’m happy with my purchase and will be back for any of my future tech needs!

👍 6 👎 2

Maria Jones

★★★★★

February 14, 2024

I had a decent experience while shopping for a new phone. The options available were impressive, and I found exactly what I was looking for. The staff was friendly and helped me compare different plans, which made the process smoother. However, I did notice that some of the accessories I wanted were out of stock, which was a bit disappointing. Overall, though, I left satisfied with my new phone and the service I received.

👍 3 👎 2