Verizon

Verizon

Located in the heart of Amherst, this cell phone store stands out for its exceptional customer service and comprehensive selection of mobile devices. With a knowledgeable staff ready to assist, customers can explore the latest smartphones and accessories tailored to their needs. The store's welcoming environment and commitment to customer satisfaction make it a go-to destination for both tech enthusiasts and casual users alike.

Open throughout the week with extended hours, the store ensures convenience for busy schedules. Whether upgrading an old device or seeking expert advice on the latest technologies, shoppers can rely on this establishment for a seamless and enjoyable experience.

• 2155 Eggert Rd #2161, Amherst, NY 14226, United States
• in Verizon Business Services
• (716) 834-1473

Latest Feedback

"I recently visited this cell phone store and was amazed by the level of service I received. The staff was incredibly knowledgeable and helped me choose the perfect phone for my needs. They took the time to explain all of the features and even set everything up for me. I left feeling confident and excited about my new purchase!"

"What impressed me the most about this store was how friendly and patient the staff were. I had so many questions about different plans and devices, and they answered each one without making me feel rushed. I walked out with a new phone and a better understanding of my options, which I really appreciated. Highly recommend!"

"This store is fantastic! I had a minor issue with my phone and decided to stop by for help. The staff not only fixed my problem quickly but also showed me some great accessories that I hadn’t considered before. Their customer service is top-notch, and I’ll definitely be returning for my future mobile needs!"

Customer Reviews

What People Say

Akira Bianchi

★★★★★

July 1, 2025

I can't say enough about my amazing experience at this cell phone store! The moment I entered, I was greeted by a friendly associate named Mark who was keen to help. I was looking to upgrade to a new smartphone, and Mark took the time to explain the latest models and their features in a way that was easy to understand. He even compared them side-by-side, which made my decision a lot easier. What I appreciated the most was how he listened to my concerns about battery life and camera quality, and he recommended the perfect phone that met my needs without going over my budget. After finalizing my purchase, he walked me through the setup process and ensured I understood everything before I left. I did notice that the store could use a few more staff members during busy hours, as there was a line forming when I was checking out, but it was managed well. Overall, I am thrilled with my purchase and the exceptional customer service I received. This place truly cares about their customers, and I’ll definitely be returning for future needs and recommending it to friends and family!

👍 6 👎 0

Jason Bell

★★★★★

May 9, 2025

Just had a fantastic experience at this local store while upgrading my phone! The staff was super friendly and knowledgeable. I was particularly impressed by how smoothly the whole process went from start to finish. They had a great selection of phones, and I found exactly what I was looking for. The only small hiccup was that my first choice was out of stock, but the associate quickly suggested alternatives that really fit my needs. I appreciate their willingness to go the extra mile. I’ll definitely be coming back for any future tech needs!

👍 2 👎 0

Hana Beauregard

★★★★★

May 13, 2024

I recently visited a local cell phone store, and I was genuinely impressed by the experience! From the moment I walked in, the staff was welcoming and eager to assist. I was particularly helped by Jenna, who patiently walked me through all the plans and options available. She took the time to understand my needs and even suggested a plan that was not only affordable but also provided great coverage. The store itself was clean and organized, which made it easy to browse different devices. One minor downside was that it got a bit crowded during peak hours; I had to wait a little longer than I would have liked. However, the staff's dedication and knowledge made it worth the wait. I left feeling confident in my choice and excited about my new phone. Overall, I would definitely recommend this place to anyone looking for a new device or plan. They really seem to care about their customers and their service was top-notch!

👍 5 👎 2